FAQ
Frequently asked questions
Straight answers about our services, pricing, timelines and how we work.
Answers to the questions business owners ask us most often about websites, SEO, advertising, automation, pricing and the Free Website Program. Can’t find your question? Message us on WhatsApp.
General
What does FlooMake do?
FlooMake builds websites and online stores, runs SEO, Google Ads, Meta Ads and social media, and automates sales and customer communication with WhatsApp automation, AI, GoHighLevel and custom software. We combine these into one connected growth system.
Where is FlooMake located?
We are based in Rajkot, Gujarat, India. We work with businesses across Gujarat — including Ahmedabad, Surat and Vadodara — and with clients throughout India and abroad.
What types of businesses do you work with?
Mostly small and mid-sized businesses: clinics, manufacturers, schools and coaching institutes, real estate businesses, restaurants, exporters, ecommerce brands and local service providers.
Do I need all your services?
No. Many clients start with one service — often a website or local SEO — and add others when it makes sense. We will recommend the smallest set of services that addresses your main bottleneck.
How do we communicate during a project?
Mostly WhatsApp and email for day-to-day updates, video calls for reviews, and in-person meetings in Rajkot when useful.
Who owns the website and accounts you create?
You do. Domains, hosting, ad accounts, analytics and CRM accounts are set up in your business name wherever possible.
Website
How long does it take to build a website?
A standard business website usually takes 7–15 working days after we receive your content. Ecommerce stores and custom projects follow the timeline in the proposal.
Which platform do you use for websites?
Mostly WordPress for business websites, Shopify or WooCommerce for online stores, and custom code where the project requires it. We recommend the platform based on your needs.
Will my website work well on mobile?
Yes. Every website is designed mobile-first and tested on phones, tablets and desktops.
Can I edit the website myself?
Yes. We build sites you can update yourself and provide a short training session.
Do you provide website maintenance?
Yes. Maintenance covers updates, backups, security checks and small content changes. One year of maintenance is included in our ₹1,999 package for clients with their own domain and hosting.
SEO
How long does SEO take to work?
Local SEO improvements can show within weeks. Competitive keywords typically need 3–6 months of consistent work. We share realistic expectations upfront.
Can you guarantee first-page rankings?
No one can honestly guarantee rankings because Google controls them. We commit to the work, transparency and the metrics we track.
What is local SEO?
Local SEO helps your business appear in Google Maps and local search results for searches like "near me" or "in Rajkot". It focuses on your Google Business Profile, reviews, local pages and consistent business information.
Do you do link building?
We build authority through quality local citations, partnerships, PR and useful content. We do not buy spam links that risk penalties.
Will you report on SEO progress?
Yes, monthly — with Search Console data, traffic, enquiries from organic search and the work completed.
Google Ads
How much should I spend on Google Ads?
It depends on your industry, location and goals. Many local businesses start with ₹15,000–₹30,000 per month in ad spend. We recommend a budget after reviewing keyword costs.
Is your fee included in the ad budget?
No. Ad spend is paid directly to Google from your account. Our management fee is separate and stated in the proposal.
How quickly will Google Ads bring leads?
Search campaigns can start generating enquiries within days, while the first month is also used to refine keywords and bids.
Do you track phone calls and WhatsApp clicks?
Yes. We set up conversion tracking for forms, calls and WhatsApp clicks before launching campaigns.
Can you audit my existing Google Ads account?
Yes. Request a free Google Ads audit and we will review your account with read-only access.
Meta Ads
Should I run ads on Facebook or Instagram?
Both run from the same Ads Manager. We usually let campaigns use both placements and adjust based on results.
What is the difference between boosting a post and running ads?
Boosting is simple but usually optimises for engagement. Proper campaigns in Ads Manager can optimise for leads, sales or WhatsApp conversations, with better targeting and tracking.
Why are my Facebook leads low quality?
Usually because forms are too easy to submit. Qualifying questions, higher-intent forms and instant follow-up improve lead quality.
Do you create the ad creatives?
Yes — static images, carousels and short videos or reels, based on your brand and offer.
Can ads send people directly to WhatsApp?
Yes. Click-to-WhatsApp ads open a conversation with your business, which can be handled by automation and your team.
Automation
What is WhatsApp Business API?
The official platform from Meta for businesses to use WhatsApp at scale — with automation, chatbots, multiple agents and integrations — accessed through approved providers.
Will my WhatsApp number get banned with automation?
Using the official API, approved message templates and opt-in contacts keeps you within WhatsApp policies. Unofficial bulk-messaging tools are what typically get numbers blocked.
What can AI automation do for my business?
Answer common questions, qualify leads, extract data from documents and emails, draft replies and update your systems — with human hand-offs for anything sensitive.
What is GoHighLevel?
An all-in-one platform combining CRM, pipelines, funnels, calendars, email, SMS and automation. It suits service businesses that want automated follow-up.
Can automation connect to my existing software?
Often yes — through APIs, integration platforms or custom development. We assess this during discovery.
Pricing
How much does a website cost?
Our standard business website is ₹2,999 including 1 year domain and hosting. If you already have your own domain and hosting, it is ₹1,999 including 1 year of maintenance. Larger and custom projects are quoted separately.
How do you price SEO, ads and automation?
Ongoing services are usually monthly; setup projects are fixed-price. Every quote is itemised and shared in writing before work starts.
Are there any hidden costs?
We list third-party costs — such as ad spend, domain renewals, software subscriptions and WhatsApp messaging charges — clearly in the proposal so nothing is hidden.
Do you require advance payment?
Projects typically begin with an advance, with the balance tied to milestones or delivery as set out in the proposal.
Is the first consultation free?
Yes. The first consultation and quotes are free and carry no obligation.
Free Website Program
What is the Free Website Program?
A limited program in which FlooMake designs and sets up a professional, lead-focused website for selected businesses at no design or development cost.
Are domain and hosting included?
No. Domain and hosting charges are not included in the Free Website Program. You pay your provider directly, or we can quote them separately.
Who can apply?
Active local businesses, service providers and startups — especially those without a website or with a badly outdated one.
Is everyone selected?
No. Slots are limited each month and we review every application. Selected businesses are contacted directly.
Do I have to buy other services later?
No. There is no obligation to purchase anything else.
What is not covered by the program?
Domain and hosting, additional pages beyond the standard scope, ecommerce, custom features, paid plugins, extensive content writing and ongoing maintenance. These can be added as paid services if needed.
Still have questions?
Ask us anything
Share a few details and we will reply with practical next steps and a clear quote — no obligation.
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WhatsAppChat on WhatsApp
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LocationRajkot, Gujarat, India
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Response timeWe usually reply within one business day.