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WhatsApp Automation

WhatsApp automation so no enquiry goes unanswered

Official WhatsApp Business API with instant replies, chatbots, reminders, broadcasts and a shared team inbox — connected to your CRM.

Overview

About our WhatsApp Automation service

For most Indian businesses, WhatsApp is where customers actually want to talk. It is also where enquiries get lost — buried in chats, answered late, or forgotten when a staff member is on leave.

FlooMake sets up WhatsApp automation on the official WhatsApp Business Platform: instant replies to new enquiries, menu-based chatbots, appointment and payment reminders, order updates, opt-in broadcasts and a shared team inbox connected to your CRM.

Common problems

WhatsApp problems growing businesses face

Late replies lose customers

Enquiries answered hours later have often already gone elsewhere.

One phone, many staff

A single device makes team handling messy and untraceable.

Manual reminders

Staff type the same appointment and payment reminders every day.

Risky bulk messaging

Unofficial tools can get numbers banned.

Our solution

Official API, automated flows, shared inbox

We set up your number on the WhatsApp Business Platform through an approved provider, design conversation flows for your most common enquiries, and connect everything to a shared inbox and CRM — so replies are instant, hand-offs are clean and nothing is lost.

Benefits

What you gain

Instant first response

Every new enquiry gets a helpful reply in seconds.

Team collaboration

Multiple agents on one number with assignment and notes.

Fewer no-shows

Automated reminders for appointments, visits and payments.

Compliant broadcasts

Opt-in campaigns with approved templates.

What's included

Included in WhatsApp Automation

  • WhatsApp Business API onboarding
  • Green tick application guidance
  • Welcome & FAQ chatbot flows
  • Message template approvals
  • Reminder & notification automations
  • Shared team inbox setup
  • CRM / Google Sheets integration
  • Team training

Process

How the project runs

  1. Map conversations

    List common enquiries, questions and follow-ups.

  2. Set up the API

    Business verification, number setup and provider configuration.

  3. Build flows

    Chatbot menus, auto-replies, reminders and templates.

  4. Integrate

    Connect forms, ads, CRM and team inbox.

  5. Launch & refine

    Monitor conversations and improve flows.

Features

Details that make the difference

01

Click-to-WhatsApp ad integration

Ads start conversations that flow into your chatbot.

02

AI replies (optional)

Natural-language answers from your FAQs.

03

Payment links

Share payment links and confirmations automatically.

04

Opt-in management

Respect customer preferences and platform rules.

FAQ

WhatsApp Automation FAQs

See all FAQs

What is the difference between WhatsApp Business app and API?

The app is for one or two devices with basic features. The API allows automation, chatbots, multiple agents and integrations — required for automation at scale.

Are there WhatsApp charges?

Meta charges per conversation or message category for business-initiated messages, and providers may charge a platform fee. We explain current costs in the proposal.

Can I keep my existing number?

Usually yes, though the number must be moved from the regular WhatsApp app to the API.

Will my number get banned?

Using the official API, approved templates and opt-in contacts keeps you within WhatsApp policies.

Get started

Get a quote for WhatsApp Automation

Share a few details and we will reply with practical next steps and a clear quote — no obligation.

  • LocationRajkot, Gujarat, India
  • Response timeWe usually reply within one business day.

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See WhatsApp automation working for a business like yours

Book a free demo and we will show you flows designed for your enquiries.

Chat on WhatsApp