This policy is provided as a starting template. Please review it with a legal professional and update it to reflect your actual practices before relying on it.
This Privacy Policy explains how FlooMake (“we”, “us”) collects, uses and protects personal information when you visit this website or contact us. We aim to process personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023, and the Information Technology Act, 2000 and its rules.
Information we collect
- Information you provide: name, phone or WhatsApp number, email address, business details, website address and messages you send through our forms, WhatsApp or email.
- Usage information: if analytics tools are enabled on this website, information such as pages visited, device and browser type, approximate location and how you arrived at the site.
- Cookies: small files used for essential site functions and, where enabled, analytics and advertising measurement.
How we use information
- To respond to enquiries, prepare quotes and provide our services.
- To review applications for the Free Website Program.
- To send newsletters or updates you have subscribed to.
- To understand and improve how our website is used.
- To measure the effectiveness of our own advertising, where tracking is enabled.
- To meet legal, accounting or security obligations.
Legal basis and consent
We process your information based on your consent (for example, when you submit a form) or where it is necessary to respond to your request or provide a service you asked for. You may withdraw consent at any time by contacting us.
Sharing of information
We do not sell your personal information. We may share it with service providers who help us operate our business — such as website hosting, email, WhatsApp Business messaging providers, CRM software and analytics or advertising platforms (for example Google and Meta) — only as needed for those purposes. We may disclose information where required by law.
Data retention
We keep personal information only for as long as necessary for the purposes described above, or as required by law, after which it is deleted or anonymised.
Your rights
Subject to applicable law, you may request access to, correction of, or erasure of your personal data, and you may withdraw consent or raise a grievance. To exercise these rights, contact us using the details on our Contact page.
Security
We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, but we work to protect your data.
Third-party links
Our website may link to third-party websites and services. Their privacy practices are governed by their own policies.
Children
Our services are intended for businesses and are not directed at children.
Changes to this policy
We may update this policy from time to time. The “last updated” date at the top of this page shows when it was last changed.
Contact
For privacy questions or requests, please contact us through the details on our Contact page.